Zenvia Customer Cloud: connecting data and AI to drive results

The promise of “personalized experiences” only holds when the right data is available at the right moment to trigger intelligent decisions and automations. That’s exactly what Zenvia Customer Cloud enables: a unified foundation that connects systems, centralizes data, and activates it with AI.

Fabiane Schroeder | 01/09/2025

Latest news

AI Agents: What Are They and How To Use Them To Improve the Customer Experience

Letícia Domingos Paiva | 06/03/2025

Customer Experience: Get to Know the Benefits of Investing

Fernanda Holanda | 05/02/2025

Generative Artificial Intelligence: Delight Your Customers with This Innovation

Estrella Alvarado | 27/02/2024

Marketing

See more articles about Marketing

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today's business landscape, digital transformation is a crucial factor for the success of any company, including franchises.

Fabiane Schroeder | 28/11/2023

How to Create Story Highlights for your Business on Instagram

Instagram story highlights are an indispensable tool for sales on Instagram. Learn how to make the most of them.

Estrella Alvarado | 24/12/2021

Guide to Using Hashtags on Instagram for Businesses

Hashtags play a key role in your digital marketing and sales strategies. Learn how to use them to maximum effect.

Estrella Alvarado | 12/11/2021

E-commerce for WhatsApp: How to respond to a flood of messages?

We all want to get an instant response to our questions when we're buying something. Learn how to handle even a flood of messages without sacrificing response times.

Estrella Alvarado | 05/11/2021

Sales

See more articles about Sales

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today's business landscape, digital transformation is a crucial factor for the success ...

Fabiane Schroeder | 28/11/2023

Tools for sales management: optimize your team’s processes and improve your routine

Check out the best tools available on the market for efficient sales management focused on...

Fabiane Schroeder | 15/08/2022

What is Microsoft Dynamics CRM and How Does it Integrate with WhatsApp?

Learn how you can integrate WhatsApp with Microsoft Dynamics CRM, one of the most widely u...

Estrella Alvarado | 26/11/2021

How to Sell on Instagram: tips for success!

Selling on Instagram is essential. Here we present tips for successful sales on the app....

Estrella Alvarado | 22/10/2021

Features

See more articles about Features

How to Integrate WooCommerce with WhatsApp?

Learn how to send automated messages and product information from your WooCommerce store with WhatsApp.

Estrella Alvarado | 17/12/2021

How to Create a WhatsApp Broadcast List: Tips and Step by Step

A WhatsApp Business broadcast list saves time and reduces the margin of error in bulk communications.

Estrella Alvarado | 03/12/2021

How to Create a Business Instagram in 3 Steps

Step by step instructions for creating and leveraging a business account on Instagram to increase your sales and engagement.

Estrella Alvarado | 05/11/2021

How to Configure your Business’s Bio on Instagram (updated 2022)

The biography on Instagram is how your business introduces itself and can be a key decision point in making a sale. Learn how to configure an effective Insta Bio.

Letícia Domingos Paiva | 15/10/2021

Channels

See more articles about Channels

How to Advertise with WhatsApp Business

Learn how to set up Click-to-WhatsApp campaigns and connect your brand with millions of users.

Estrella Alvarado | 26/11/2021

E-commerce for WhatsApp: How to respond to a flood of messages?

We all want to get an instant response to our questions when we're buying something. Learn how to handle even a flood of messages without sacrificing response times.

Estrella Alvarado | 05/11/2021

What is the Official WhatsApp API for?

Do you know the power of the official WhatsApp API? In this article we'll tell you how it can help your business.

Estrella Alvarado | 01/09/2021

How to Get the Most out of WhatsApp Multidevice for Your Business

Learn how the new WhatsApp multidevice works, its advantages and disadvantages, and whether it might be the right choice for your business.

Estrella Alvarado | 21/08/2021